Legal Information

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding it.

Last updated: May 30, 2026

This Privacy Policy describes how Maratua Dive Resort (PT Maratua Dive Resort, Teluk Harapan, Maratua, Kalimantan, Indonesia) collects and uses information when you visit https://maratuadiveresort.com or contact us to make a booking enquiry.

What Information We Collect

When You Visit This Website

When you browse this website, our hosting infrastructure and analytics service automatically collect certain technical information, including:

  • Your IP address and approximate location
  • Browser type and version
  • Pages visited and time spent on each page
  • Date and time of your visit
  • The website or link that referred you here

This data is collected through server logs and Google Analytics. It is used to understand how the website is used and to improve it. It is not used to identify you personally.

When You Contact Us

This website has no registration, account, or payment system. All booking enquiries are handled directly via WhatsApp or email. When you contact us, you may share:

  • Your name and contact details
  • Travel dates and preferences
  • Any other information you choose to include in your message

This information is used solely to respond to your enquiry and, if you proceed, to arrange your booking.

Cookies

This website uses cookies for analytics purposes through Google Analytics. These cookies help us understand visitor behaviour in aggregate — no personally identifiable information is stored in them.

You can disable or delete cookies through your browser settings. Doing so will not affect your ability to browse this website, as no functionality depends on cookies being enabled.

Third-Party Services

We use the following third-party services in connection with this website:

  • Google Analytics — website traffic analytics. Google’s privacy policy applies to data processed through this service.
  • Hosting provider — infrastructure for serving this website.
  • WhatsApp — used for direct communication with guests who choose to contact us via that channel. WhatsApp’s privacy policy applies to those communications.

We do not sell, trade, or rent your personal information to third parties.

Security

We take reasonable steps to protect any personal information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

This website contains links to external sites, including our sister property and social media pages. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: